Patient Safety Incident Response Framework (PSIRF) Maturity Assessment
Organisations are at different stages in their PSIRF journey, and while national guidance sets clear expectations, many teams have asked for more practical support.
That is why we created the PSIRF Maturity Assessment Tool — a practical framework designed to help organisations measure progress, share learning and embed continuous improvement.
Co-produced with NHS organisations, Acute and Mental Health Trusts, Community Interest Companies and an award-winning provider of PSIRF training, the tool reflects real-world experience and supports a shared vision of excellence.
The PSIRF Maturity Assessment Tool was independently evaluated by Health Innovation South West, with a report produced at the end of September 2025. The evaluation outcomes were presented through a nationally attended webinar in October 2025, this webinar was recorded and can be reviewed in the ‘Previous Events’ section below.
The independent evaluation report can be reviewed here:
Maturity Assessment Tool
The full Maturity Assessment Tool reviews 35 key lines of enquiry (KLOEs) across 9 domains, with core KLOEs identified for smaller organisations.
If you would like to discuss how we can support you to assess your organisations level of PSIRF maturity, and support continuous improvement and development, please complete the expression of interest contact form or scan the QR code.
Events
We are currently reviewing insights from the October 2025 PSIRF Maturity Assessment Tool Evaluation event to design and develop our next learning event.
Once these details have been confirmed we will share the next event flyer and sign-up details.
October 2025: Online webinar to publicise the independent evaluation of the ASW PSIRF Maturity Assessment Tool completed by Health Innovation South West.
Resources
(developed in association with this programme of work)
ASW PSIRF Maturity Assessment Outcome Report (example)
Please see the attached example report that was created in line with the outputs received by participating organisations; this report is not specific to any organisation and is to be used as an example of the report style and content you may receive following a review.
Local Benchmarking Report
Following completion of the pilot programme we compiled a bench marking report to enable all participating organisations to understand their PSIRF maturity against their regional peers. This has been anonymised and is available to view.
We will continue to offer benchmarking across peer organisations where applicable as participation progresses.
Notable Practice Guide
Following the conclusion of the pilot programme, we developed a notable practice guide with the consent of participating organisations that demonstrated exemplary maturity through their evidence submission for key lines of enquiry within their assessment.
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The Internal Audit Network Benchmarking Report, August 2025
ASW Assurance is a member of The Internal Assurance Network (TIAN).
TIAN is a collaborative group of NHS internal audit and counter fraud providers across England and Wales. It aims to promote the sharing of best practices, resources, and insights to support the quality and effectiveness of client services.
We used the results from participating pilot organisations to answer a series of predefined questions as part of a national benchmarking exercise, conducted through our involvement with TIAN.
The benchmarking exercise involved 59 organisations, comprising of four Integrated Care Boards (ICBs) and 55 provider Trusts from across England. Participating TIAN members included 360 Assurance, MIAA, Audit Yorkshire, Audit One, Barts Assurance, and ASW Assurance. The benchmarking outcome report, which provides a high-level summary of the data analysis, accompanying commentary, and examples of identified good practice.
Previous Events
We will share recordings of online events and key learning points from face to face events below.
April 2025: In-person event to share learning from the PSIRF Maturity Assessment Pilot in collaboration with Health Innovation South West and Health Innovation West of England.
